North York, Ontario - Enterprise Infrastructure
Enterprise infrastructure that stays available when it matters.
IT Infrastructure Administrator specializing in VMware operations, backup and recovery, Windows/Linux platforms, Active Directory, and 24/7 incident response for regulated environments.
Measured Impact
Operational outcomes from healthcare and manufacturing environments.
What I Bring
Infrastructure stewardship for regulated, high-availability teams.
My background sits at the intersection of server operations, backup reliability, directory services, and hands-on support. I am comfortable in 24/7 environments where small operational details can decide whether teams recover quickly or lose valuable time.
The throughline across my work is practical resilience: clean documentation, tested recovery paths, stable identity administration, and monitoring habits that help teams see issues early.
Places I Have Supported
Infrastructure work shaped by real operational environments.
Unity Health Toronto
Critical healthcare systems
Supported infrastructure work in a healthcare organization where uptime, incident response, identity administration, and backup reliability directly support clinical and administrative teams.
Photo: Nephron via Wikimedia Commons
Unity Health Campus Context
Regulated care delivery
Healthcare operations require practical resilience: documented systems, protected data, disciplined changes, and recovery paths that teams can trust.
Photo: Divels via Wikimedia Commons
TS Tech Americas
Manufacturing IT support
Manufacturing environments sharpened my focus on network documentation, Cisco IOS support, Active Directory administration, printing, and barcode scanning systems.
Photo: TS Tech AmericasSelected Work
Hands-on outcomes worth hiring for.
Healthcare VMware operations at scale
Managed 500+ VMware virtual machines and Windows/Linux servers across critical healthcare systems while maintaining uptime expectations in a regulated setting.
Enterprise backup architecture redesign
Improved backup reliability using IBM Spectrum Protect, Commvault, Acronis, and Dell EMC Data Domain across 200+ servers and thousands of terabytes of managed enterprise data.
24/7 incident response discipline
Participated in on-call rotations for priority incidents, coordinating response steps and reducing mean time to resolution by 30%.
Clinical and endpoint transition support
Supported Windows 10 migrations, workstation moves, data backups, network setup, and user readiness across clinical and administrative departments.
Experience
A progression from support to enterprise infrastructure ownership.
IT Infrastructure Administrator
Administered VMware, Windows/Linux servers, Active Directory, Exchange, and enterprise backup infrastructure for critical healthcare operations.
Backup and Support Administrator
Redesigned backup workflows, deployed IBM Spectrum Protect and Dell EMC Data Domain, automated monitoring, and led legacy migration work with zero data loss.
End User Support Specialist
Supported 30+ clinical and administrative departments, coordinated office migrations, and delivered workstation transition support.
IT Specialist
Documented network infrastructure, configured Cisco IOS devices, managed Active Directory users, and delivered L2/L3 manufacturing support.
Technical Skills
Tools and platforms I use to keep systems healthy.
Virtualization and Infrastructure
VMware vSphere, vCenter, ESXi, Hyper-V, Windows Server, Linux, AIX
Backup and Recovery
IBM Spectrum Protect, Commvault, Acronis, Dell EMC Data Domain, disaster recovery planning
Identity and Directory
Active Directory, Exchange Administration, Group Policy, LDAP, AD Manager Plus
Cloud and Automation
AWS fundamentals, PowerShell, Bash, Infrastructure as Code principles
Networking and Security
Cisco IOS, TCP/IP, DNS, DHCP, VPN, troubleshooting, security compliance
Monitoring and ITSM
System monitoring tools, incident management, ServiceNow, documentation best practices
Education
Systems training with practical enterprise experience.
Advanced Diploma, Computer Systems Technology
Seneca Polytechnic - Toronto, ON - Expected September 2026
Diploma, Computer and Information Sciences
Seneca College - Toronto, ON - August 2019 to August 2021
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